Store Policy
Customer Care
At Trebisky, we are committed to providing exceptional customer service and support. Our goal is to ensure every customer has a positive experience with our products and services. Here’s what you can expect from us:
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Accessibility: Our customer support team is available to assist you with any inquiries, concerns, or feedback you may have.
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Response Times: We strive to respond to all customer inquiries within 24hours during business days. Responses may take longer during weekends or holidays.
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Resolution: We aim to resolve issues promptly and efficiently. If a resolution requires more time, we will keep you informed of the progress and expected timeline.
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Feedback: We value your feedback to improve our products and services. Please feel free to share your thoughts with us at any time.
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Privacy: We respect your privacy and handle your personal information in accordance with our Privacy Policy below.
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Continuous Improvement: We continuously strive to improve our customer care processes to better serve you.
If you have any questions or need assistance, please don’t hesitate to contact our customer support team at AcologyLLC@gmail.com
Wholesale Inquiries
Thank you for your interest in partnering with Trebisky. We are committed to building strong and successful wholesale relationships. Here's how you can start the process:
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Eligibility: To be eligible for our wholesale program, you must be a registered business with a valid resale certificate or business license. Please provide these documents with your inquiry.
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Initial Contact: Please contact our wholesale team by emailing us at AcologyLLC@gmail.com. Provide details about your business, the products you are interested in, and any specific requirements you have.
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Minimum Order Requirement: Our minimum order quantity is 50 units. Minimum order values and other specifics can be discussed during our initial communication.
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Pricing and Terms: Upon verifying your business details, we will provide you with our wholesale pricing and terms. These are designed to support your business needs while maintaining our quality standards.
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Ordering and Payment: Once terms are agreed upon, orders can be placed directly through our wholesale representative.
We look forward to a fruitful partnership and are here to assist you with any further questions.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Amazon